We run a tight ship around latherhouse. We do much of our pre-appointment consulting, via email.
We keep a tight and tidy schedule. Please be organized, on time and openly communicative. We love pictures as references and preparing in advance for new clients or big changes. It is not unusual for us to help each other out for efficiency and to heighten the level of service we are capable of providing.
We guarantee all of our work! In order to do this we need you to use the best products and practices at home. If there is ever anything wrong with your hair, we ask that you let us know ASAP and allow us to make the changes ASAP.
SUNDAY AND MONDAY BY APPOINTMENT ONLY
HAIR CUT OR COLOR SERVICE: 24 HOURS/48 HOURS ARE PREFERRED
KERATIN TREATMENTS, AMERICAN WAVE, COLOR CORRECTION OR ANY APPOINTMENTS THAT TAKE 3 HOURS OR MORE OR HAIR EXTENSIONS: 7 DAYS
IN ADDITION, NO SHOWS OR LAST MINUTE CANCELATIONS WILL BE CHARGED HALF PRICE IN ORDER TO RESCHEDULE.
COURTESY CONFIRMATION EMAILS ARE SENT 5 DAYS PRIOR TO YOUR APPOINTMENT. THESE ARE A COURTESY, DO NOT RELY ON THEM. CHECK YOUR JUNK MAIL FOLDER IF YOU DO NOT RECEIVE YOURS OR LET US KNOW ASAP.